# AeroFind Pitch Email Draft

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**Subject:** AeroFind — Eliminating the Baggage Recovery Bottleneck at [Station Name]

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**To:** [Recipient Name / Head of Ground Operations / Station Manager]
**From:** [Your Name]
**Date:** [Date]

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Dear [Recipient Name],

I'm writing to introduce **AeroFind** — a ground service platform I've built that digitises and automates the entire baggage recovery lifecycle, from initial passenger report to final doorstep delivery.

### The Problem

Ground handlers currently manage delayed baggage and cabin lost property through a patchwork of paper forms, manual WorldTracer entries, and phone-based courier dispatch. This creates:

- **Dispatch delays of 2-5 hours** per incident due to manual coordination
- **No passenger visibility** — travellers call in repeatedly for status updates
- **Compliance risk** — PII retention relies on human discipline, not automated policy
- **Duplicated effort** — agents re-key the same data across multiple disconnected systems

### What AeroFind Does

AeroFind replaces this entire workflow with a single, unified command centre:

- **Instant PIR Filing** — Passengers submit reports through a branded, multi-language portal (EN/DE/ES/NO). No paper. No re-keying.
- **WorldTracer Bridge** — Automatic synchronisation with IATA WorldTracer for reference creation and baggage matching.
- **Haversine Routing Engine** — When a bag is recovered, AeroFind calculates the optimal courier partner using Great Circle distance logic, then generates DPD shipping labels in one click.
- **Live Passenger Timeline** — Passengers track their case in real time via a secure, tokenised portal — eliminating inbound status calls entirely.
- **GDPR Auto-Purge** — Configurable retention policies (90/180/365 days) with cron-driven automatic data scrubbing. Zero manual deletion risk.
- **Staff & Admin Dashboards** — Real-time operational metrics, task queues, audit logging, and multi-airline configuration from a single pane of glass.

### By the Numbers

| Metric | Legacy Manual | With AeroFind |
|--------|--------------|---------------|
| Dispatch Latency | 120-300 min | < 5 seconds |
| Recovery Lifecycle | 3-5 days | 12-24 hours |
| Passenger Transparency | Call-centre only | Live self-service portal |
| GDPR Compliance | Manual deletion risk | Automated purge engine |

### Technical Fit

AeroFind runs on a standard PHP 8 / MySQL stack — no exotic infrastructure required. It deploys via a single installer, can seed demo data for evaluation, and is designed to sit alongside existing station systems without conflict. Security includes AES-256 encryption, session-locked portals, CSRF protection, and a full audit registry.

### Next Step

I've prepared an **interactive demo environment** and a **technical whitepaper** that walk through the full system without requiring any installation. I'd welcome 20 minutes to show you the platform in action and discuss how it maps to [Station/Company Name]'s current ground handling workflow.

Would [suggest two specific dates/times] work for a brief walkthrough?

Best regards,
[Your Name]
[Your Title / Role]
[Phone Number]
[Email Address]

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*Attachments to include:*
- `demo/` folder — Interactive demo suite (open `demo/index.html` in any browser)
- `docs/pitch/AeroFind_Project_Overview.html` — 3-page technical whitepaper (printable)
- `docs/pitch/AeroFind_Functionality_Guide.html` — 4-page functionality walkthrough
